Privacy Policy
What information do we collect? We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail, or participate in other site promotions.
When ordering or registering, we may ask you for your name, date of birth, e-mail address, mailing address, phone number, credit card information or other information.
We use browser cookies to enhance your experience and gather information about visitors to our websites.
How do we use your information? We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
- To quickly and securely process transactions
- To administer promotions, surveys or other site features
- To allow us to better service you in responding to your customer service requests
How do we protect visitor information? We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to our systems, and are required to keep the information confidential. When you place orders or access your personal information, we use a secure server.
Why do we use cookies? Cookies are small files that a website transfers to your computer's hard drive through your Web browser (if you allow) that enables the site to recognize your browser and track information about your visit. For example, we use cookies to track the items in your Shopping Cart. They are also used to help us understand your preferences based on your site activity, which enables us to provide you with improved service.
Do we disclose the information we collect to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include website hosting partners and other parties who assist us in operating our website, conducting Audrey & Eloise business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us? To modify your e-mail subscriptions or completely opt-out of receiving Audrey & Eloise e-mails please let us know by emailing us at customercare@audreyeloise.com and simply ask us to remove your company, name or account from our email list. Please note that due to email production schedules you may receive any emails already in production.
A Special Note to Parents: We realize that many children will visit our site, and we therefore encourage children to consult with their parents before submitting any information to any website, including ours. We encourage parents to supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing their name, address, and other personal information online without parental permission.
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
This online privacy policy applies only to information collected through our website and not to information collected offline.