Usually all our orders are delivered within 5-8 business days.

Shipping costs are calculated based on the cumulative weight of the entire order and are different for domestic and international delivery.

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name, address, or contact number) any extra cost towards re-delivery shall be claimed by the user placing the order.

Shipment/delivery time, of the order processing, starts from the day of receipt of the payment confirmed against the order placed with Audrey & Eloise. The shipment /delivery time is an approximate time mentioned by the vendor against each product. Audrey & Eloise shall not be liable for any delay / non-delivery of purchased goods by flood, fire, acts of God, or any cause that is beyond the control of Audrey & Eloise.

The user must agree to provide authentic and true information, to avoid any kind of delay or loss of merchandise. Delivery of orders would be done address specific not person specific.

Octroi charges may be levied on a few destinations (mostly in Maharashtra) displayed on the site . These charges are not refundable and shall be borne by the customer. In the event of cancellation of the order, the Octroi charges levied shall not be refunded.

All Duties and taxes for international shipping shall be borne by the customer. Audrey & Eloise. is not liable to pay any Duties or Taxes for International Shipping.